Tracking down the company

Hello Buzzfeed readers! Please post stories of your experiences with these calls in the comments here and I’ll make a post out of them.

That Buzzfeed post pointed to a Reddit user (via BoingBoing Gadgets), who dug up info on what that user says is the company behind the calls. The name they came up with? National Auto Warranty Services, Inc aka US Fidelis, Inc.

I spoke with a guy from the Federal Trade Commission today and I asked him about the company. He said he can’t comment on whether a company is under investigation or not, but he was familiar with Fidelis. He also confirmed that any company calling a cell phone is violating the Consumer Protection Act and it’s the FTC’s job to go over such companies.

Stay tuned for more updates.


It is NOT clear if that company is the one implicated. I just spoke to their press person and she told me that they stopped doing what they call “predictive” dialing a year ago. She also said it’s possible that a rival company is improperly using Fidelis’ name.

It’s important to note that the Reddit claim about the company involved has no evidence to back it up and until that happens we shouldn’t point fingers.

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4 Comments on “Tracking down the company”

  1. applenickel Says:

    Keep the pressure on them. They have cost me several minutes on my phone plan and should be prosecuted. How is this possibly allowed??

    After a little search I found this from the better business bureau –

    They have an F rating with several complaints filed against them. The plague could possibly stop someday.

    — Jeremy

  2. Leo Says:

    Your war against the machines is very admirable. You’ll come very handy in 2016 when…oops. I’ve already wrote too much.

  3. Anon Emus Says:

    Vehicle Services Inc.

    Fun Options:

    -Ask if they carry ‘Battletoads’
    -Ask if flux capacitors are included in the coverage
    -Tell them you are dead

    Warning: The last option may garner an apology and cease calls forever

  4. gwu Says:

    I’m so glad you’re fighting. They call me at least twice per week. This week has been particularly bad: twice on monday, once yesterday, and again just now.

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